CloudMerge

Easily Import Historical Messages into a Single Archive
 

In the event of an investigation or lawsuit, messages must be securely stored, easily accessible and produced in a timely manner.  This means that mass amounts of “old email” can no longer be simply deleted and forgotten. Legacy or historical data is generally referred to as information stored in an old or obsolete format (or computer system) that is, therefore, difficult to access or process. Legacy data refers to email data sitting on:

  • Local archives (e.g., PST/NSF files) on desktops, laptops and servers
  • Email stores (e.g., Exchange/Lotus) on servers
  • Legacy email archives (e.g., Autonomy, EMC, Exchange Hosted Archive)
  • Backup tapes
     

LiveOffice CloudMerge enables enterprises to quickly ingest their legacy email and attachments into LiveOffice’s archiving solutions and equips them with a complete, living record of all messages, both past and present.

  • Create a complete, living record of all emails and attachments
  • Ingest a variety of email and archiving platforms, including Microsoft Exchange, Lotus Domino and on-premise/hosted email archiving systems
  • Index all legacy messages and attachments for instant searchability
  • Avoid the challenges and pitfalls of more manual processes (e.g., ExMerge utility)
  • Preserve chain of custody providing proof that the data was not altered or tampered with during the migration
  • Quickly ingest terabytes of historical data into a centralized archive in days, not months
  • Leverage best practices for data migration from the industry leader
  • Variety of Legacy Data Types: LiveOffice can ingest historical message data from a variety of data sources including local email stores (e.g., Microsoft Exchange, Lotus Notes), personal archives (PSTs, NSFs), backup tapes and legacy email archives (e.g., Autonomy, EMC, Symantec Enterprise Vault).
  • Chain of Custody Reporting: LiveOffice documents the proper chain of custody and helps establish that emails were unaltered and not tampered with during the e migration. LiveOffice documents the migration process preserving chain of custody throughout the process.
  • 100% Searchable: LiveOffice securely captures and indexes all messages (and attachments) imported into one of our archiving solutions. Once indexed, administrators and users can quickly and easily search the entire contents of archived emails and attachments, using a variety of search criteria, including to, from, date, subject, message body, message attachments and other message properties.
  • Complete Ingestion: LiveOffice documents the number of original files/PSTs/ NSFs sitting in existing stores and compares them to the total number of files/PSTs/NSFs imported into the archive.
  • Dedicated Specialist: When a client requests a data import, the case is assigned to a CloudMerge Specialist, who reviews the details and adds the project to our schedule. The status of the import is tracked within LiveOffice’s project tracking system and the Specialist provides regular updates regarding the estimated completion date.
  • Data Ingestion at Scale: Unlike many of our competitors that are bandwidth constrained, LiveOffice has the ability to ingest terabytes of data within weeks, not months. This speed is especially critical with reactive e-discovery cases.
  • Returned Data/Destroyed Data: At the end of the migration, LiveOffice either returns the original data to the customer or simply destroys it. In either case, LiveOffice documents the process and notes the date the media was either returned or destroyed, per the client's instructions.